When United Tribes Technical College (UTTC), a small tribal college located in Bismarck, North Dakota, needed to improve student retention rates, it implemented Jenzabar Retention. As a state-of-the-art student success and retention system, Jenzabar Retention gave UTTC the means to aggregate student data from across the institution and glean deep insights into factors that could indicate students at risk of dropping out.

With Jenzabar Retention, UTTC revolutionized its retention model, alert system, and workflows, allowing the institution to increase its first-time-ever-in-college (FTEIC) retention rate by 195% over the next five years.

Jenzabar is committed to ensuring institutions like the University of the Ozarks have the tools to drive student success. With Jenzabar Retention, institutions like yours can identify struggling students and give them the help they need quickly.

What challenges did UTTC face before partnering with Jenzabar?

• Understanding the changing demographics of its diverse student population.
• Identifying and acting on student retention trends.
• Retaining its first-time students year over year.

After partnering with Jenzabar, UTTC was able to:

• Form a 360-degree view of each student by bringing together data from multiple departments.
• Identify and act on retention-related trends by analyzing data.
• Reconfigure retention models and early alert workflows when student demographics changed.
• Surpass retention goals and increase retention rates by 195%.

“The retention system has given us the opportunity to provide data-driven student retention resources to students in an equitable manner. The UTTC student body is diverse academically. Students needing additional assistance are identified through this initiative, and we are able to not only retain them in higher education, but also assist them to successfully complete. This process continues to be refined and I predict UTTC will continue to see increases in student success.”

Leander R. McDonald, PhD
President
United Tribes Technical College